As we go to some of the most sought after venues in the country, it is always advisable to secure a booking at least 2 to 4 weeks in advance (particularly for larger groups) and even longer (2 months in advance) for festive season periods. However, with that being said, if looking to book within a month, please always enquire and we will endeavour to make a plan to accommodate your group as we have great relationships with these venues who can fit us in.

Depending on our availability, preferred day of travel, venue availability and tour you are looking to do, we can take up to 60 people. Our regular vehicles can take up to groups of 11 people, while for larger groups, we use bigger buses to accommodate a group of up to 60 accordingly. Please enquire for groups larger than 11 people in advance so we have enough time to accommodate. 

We require a minimum of 4 people for a confirmed scheduled departure. If in a group of less than 4, please enquire and we can offer private tour rates.

We collect in Greater Brisbane and Greater Gold Coast regions. Please check each tour page for specified collection zones from both city’s CBD. If located outside these zones, please enquire and we will quote for a collection in these areas. Please note we are only permitted to collect from addresses on the QLD side of the border.

Of course! We pride ourselves on being able to cater for all dietary requirements. Just make sure you let us know in advance so we can make the necessary arrangements.

In order to secure a booking, full payments or 50% deposits are required. For groups of 8 or more people, a 50% deposit is required, whereby the 50% balance is due 7 days prior to departure. For groups of less than 8, full payment is required to secure your preferred date. Unfortunately, without securing a booking through payment we cannot guarantee our availability or make bookings at our venues.

We are COVID-safe! Vans are sanitised and cleaned after each tour in accordance with COVID safety regulations. We require check-ins before embarking on the tour as well as at each of the venues we visit. Masks are to be worn when not sitting down at each venue. If guests are unwell, they must notify us prior to departure and ensure they do not take part in the tour. Our guides, drivers and other staff are required to follow the same protocols.

We sure do! We offer gift vouchers from $55 to $510, which can be used towards any of our tours. Please check out the gift voucher page here

We accept Visa, Mastercard and American Express cards as well as bank transfer. Unfortunately, we do not accept cash.

We are a Queensland Accredited Operator and all our drivers are Authorised Drivers with relevant Light-Rigid, Medium-Rigid or Heavy-Rigid Licenses.  

Yes, for private bookings, the little ones are welcome on board. Please enquire if wanting to book with children and we can quote accordingly.

In line with Queensland Government’s legislation on COVID vaccinations, from 17th December 2021, Kiff & Culture will only allow clients on board a tour who have received two COVID vaccination shots. All venues we include as part of our tour packages will require our guests to show a valid COVID vaccination passport before entering. Guests who book with us and fail to declare their vaccination status, will be liable for a full cancellation fee on the day if unable to prove that they are double vaccinated.